North London Loft Rooms Ltd — Privacy Policy

 

1. Introduction

North London Loft Rooms Ltd (“we”, “us”, “our”) is committed to protecting your privacy when you visit [northlondonlofts.co.uk] (“Website”) or interact with our services. This policy outlines what data we collect, how we use it, your rights, and how we keep your information secure.

2. Data We Collect

a. Personal Data You Provide
Contact information (e.g., name, email address, phone number) when you:
Submit enquiry forms
Sign up for newsletters or quote requests
b. Automatically Collected Data
IP address
Browser and device type
Pages visited and interaction details
Geographic region
Website activity tracked via analytics tools
c. Cookies & Tracking Technologies
We may use cookies and similar technologies for:
Essential site functionality
Usage analytics (Google Analytics or similar)
Marketing and advertising optimization

3. How We Use Your Data

We use collected data to:
Respond to your enquiries and supply requested services
Send relevant updates and marketing communications
Improve our website and customize user experience
Analyse website performance and user engagement
Protect against fraud, manage security, and comply with legal obligations

4. Who Sees Your Information

We may share your data with:
Third-party service providers (e.g., email, analytics, hosting) under confidentiality terms
Legal or safety-related authorities when required by law or to safeguard rights and obligations
We do not sell, rent, or lease personal data to third parties for marketing purposes.

5. Cookies & Tracking Technologies

You can manage cookie preferences via your browser. Restricting cookies may impact site functionality. We use cookie data to:
Improve your browsing experience
Gather aggregate, non-personal statistics
Support targeted advertising functionality

View our cookie policy here

6. Data Retention

We retain your information only as long as necessary to:
Provide our services and support
Comply with regulatory or legal obligations
Typically, your data is held for up to 7 years following project completion, unless longer retention is required by law or ongoing support needs.

7. Data Security

We implement appropriate technical and organisational measures to safeguard your data, including:
Data encryption (SSL)
Secure authentication and access controls
Regular backups and disaster recovery procedures
Restricted employee/user access to sensitive data.

8. Your Rights

Under GDPR (and relevant UK data protection laws), you have the right to:
Access personal data we hold about you
Request corrections
Request deletion (“Right to be forgotten”)
Restrict or object to processing
Receive data in a portable format
Withdraw consent (where applicable) without affecting lawfulness of previous processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us using the details below.

9. International Transfers

If data is transferred outside the UK/EEA, we ensure adequate protections:
Standard contractual clauses or other approved mechanisms are in place
Transfers only occur with your consent or when legally permitted.

10. Third-Party Links

Our website may include links or integrations with social media, external platforms, or third-party services. We are not responsible for their privacy practices—please review those websites’ policies directly.

11. Changes to This Policy

We may update this policy occasionally to reflect changes in practices or legal requirements. The “Last Updated” date at the top will indicate any changes. If the updates are significant, we will notify you through the Website or via email.

12. Contact Us

For questions or to exercise your data rights:
North London Loft Rooms Ltd
Archers Fields, Basildon, Essex, SS13 1DN
Email: [email protected]
Phone: 0800 690 6122